Customer Service Policy:
Our team provides live telephone (800-680-2076) and email (wholesale@AmazingCreation.com
All prices are subject to change without notice. If for any reason a price posted on our website is incorrect, we reserve the right to correct it. If a price changes, all customers will have the opportunity to either approve the corrected pricing or to cancel their order prior to their order being produced. If a price correction reduces the cost of an order, we will automatically add a credit to our customers account.
Most orders call for the permanent customization of product which AmazingCreation.com cannot re-stock. Therefore, once production begins (prior to shipment), all custom product purchases become final and cannot be cancelled. Custom product orders that are delivered cannot be returned.
We ship primarily from our factory in Long Island, NY. Some shipments come from our production partners throughout the US.
Our primary shipping carrier throughout the United States and Internationally, is UPS. We offer every shipping options ranging from Standard Ground Shipping to Next Day A.M. Delivery.
Free United States Shipping ONLY applies to the lower 48 states, Alaska, Hawaii, and territories are not eligible for free shipping. 50% Discounted Shipping Rate to Canada does not apply to rural or extended area delivery locations.